Term Of Service
Provider: Grigoryeva Anastasia
Online Nutritionist Anastasia
ABN: 65 523 328 416
Last updated: 25/04/2026
Important Notice: These Terms contain specific provisions regarding minimum commitment periods (3 months) and automatic renewal. Please ensure you have reviewed the Cancellation & Refund sections and Privacy Policy prior to purchase.
1. The Services
The "30-Day Challenge" and "Advanced Coaching Program" are services provided by Online Nutritionist Anastasia via the Trainerize platform (hereinafter referred to as the "Services"). The scope of each service is detailed on our website. Upon registration and payment, you gain access to our fitness app for the duration of your contract.
2. Try the Service
The 30-Day Challenge is provided free of charge. This challenge includes general training programs and does not include personalized coaching or dietary advice. For tailored programming, personalized dietary guidance, and ongoing follow-up, we recommend enrolling in our Advanced Coaching Program.
3.Age Limit
You must be over 18 years of age to use our services. If you are 16 or 17 years old, you may register with the written consent of a parent or guardian, who must also accept full responsibility for payment and compliance with these terms.
4. Account Security
You are responsible for maintaining the confidentiality of your login information. You are liable for any activity occurring under your account. Online Nutritionist Anastasia cannot be held responsible for loss or damage resulting from your failure to secure your login credentials.
5. Medical Liability and Disclaimer
Online Nutritionist Anastasia provides nutritional guidance, lifestyle coaching, based on evidence-based nutritional science. Our services do not constitute medical, psychological, or diagnostic advice. The programs are not intended to diagnose, treat, cure, or prevent any disease.
You are responsible for consulting with a qualified healthcare provider before beginning any new diet or exercise program, especially if you have pre-existing illnesses or injuries.
Technique: While our app provides text and video instructions, you are responsible for learning and executing exercises safely. We recommend working with an in-person personal trainer if you are unsure of your technique.
Liability: To the maximum extent permitted by the Australian Consumer Law, Online Nutritionist Anastasia is not liable for any direct or indirect damage or injury arising from the use or inability to use our services.
6. Health Condition
Our services are not suitable for individuals with active injuries, eating disorders (such as anorexia, bulimia, or orthorexia), or other serious medical conditions. If you are pregnant, you must inform us immediately. If your health condition requires medical oversight, you must clear your specific diet and exercise plan with your healthcare provider before use.
7. Personal Details
You agree to provide accurate, current, and complete information during the registration and reporting process, including your full legal name. It is your responsibility to maintain the accuracy of this data; you are responsible for your account security; should your email address or contact details change, you must notify Online Nutritionist promptly. By registering, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
8. Results and Guarantee
Our diet and training methods are based on scientific research and industry experience. However, we cannot guarantee specific results or that you will achieve your personal fitness goals. Your success depends on your consistent application of our advice over time. If you are dissatisfied with a program, please contact your coach via the app, and we will aim to address your concerns within 1-3 working days.
9. Payments, Subscriptions, and Cancellations
The minimum commitment for our coaching program is three (3) months. By enrolling, you agree to complete this initial term. To ensure continuity of care and progress, your membership will automatically renew on a month-to-month basis once the initial 3-month term is completed.
Subscription Management: Payments are made via recurring subscription. Subscription cancellations require a one-month notice period. No exceptions are made for early cancellation during a fixed-term contract.
The Coaching period commences on the agreed-upon start date.
Your program runs continuously regardless of your level of engagement. You are responsible for utilizing the service within the allotted time; no refunds or extensions are granted for unused exercise programs, diets, or coaching sessions. Your Coach plans your progression based on your chosen term, and this schedule must be respected.
All cancellations and subscription changes must be managed here.
To cancel your membership after the initial 3-month term, you must provide one (1) month’s written notice.
To end your program exactly at the conclusion of month three (3), notice must be received before month two (2) begins.
10. SMS Communication Service By booking a call with us in the Calendar and selecting the consent checkbox, you agree to receive automated TXT messages with reminders for upcoming coaching calls and essential program updates.
Rates & Liability: Message and data rates may apply. Carriers are not liable for delayed/undelivered messages. You must be 18+ for this service.
Opt-Out/Support: Reply STOP to unsubscribe; reply HELP for assistance. For further support, contact [email protected].
No Third-Party Sharing: Mobile information, including SMS opt-in data and consent, is never shared, sold, or rented to any third parties for marketing purposes.
11. Pausing Your Subscription
Subscriptions may only be paused due to illness. You must provide a valid medical certificate via https://app.onlinenutritionist.au/membership-management-form-page. Upon approval, a subscription may be paused for a maximum of one month.
12. Right of Withdrawal
Under the Australian Consumer Law, your right to cancel a digital service may be limited once performance of the service has begun. By accessing or using the services, you acknowledge and agree that once the service has commenced, you are not entitled to a refund for the current billing period, except where required by law (such as in the case of a major failure of the service).
13. Intellectual Property
All content on our website and app is protected by copyright. You may not copy, distribute, publish, or sell any intellectual property, software, or material associated with Online Nutritionist Anastasia.
14. Privacy and Data (GDPR/Australian Privacy Principles)
We take your privacy seriously. By registering, you agree that we may use your personal information to provide our services and send relevant communications. We handle your personal data in accordance with the Australian Privacy Principles (APP) and the EU GDPR where applicable. We do not sell or pass your data to third parties without your consent. You have the right to access, correct, or request the deletion of your personal data at any time by contacting us at [email protected]. Read our Privacy Policy here.
15. Breach of Contract
We reserve the right to terminate your access to the Services immediately if you breach these terms. You may use our services for private purposes and may share your success on social media, provided you do not infringe upon our intellectual property.
16. Changes to Terms
We reserve the right to update these Terms and Conditions or the content of our website/app at any time without prior notice.
17. Choice of Law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in accordance with the relevant consumer dispute resolution processes applicable in Australia.